Recruiting Customer Success Managers

For a scale-up, it requires a high retention rate and good online reviews to keep growing. Therefore, we have specialized in finding the people who are passionate about creating relations and knows how to maintain and develop partnerships.

The role as Customer Success Manager

The role as Customer Success Manager differs from a regular customer service position, and that is why we also are looking for different competencies.

In-depth customer knowledge

To be able to give the customer whatever it needs, it is crucial to possess a deep level of knowledge about their business and their needs. Therefore, a position in this field requires the ability to put yourself in the place of others.

In-depth product knowledge

To provide the best help for the customer, it is essential to know everything about your own product. Thus it requires a well-functioning learning ability to possess a job in this field.

In-depth industry knowledge

To understand the problem of a customer, it is necessary to be able to acquire knowledge about the overall industry, their challenges and the competitive offerings on the market.

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